A customer who has requested 5 refunds in 6 months is likely abusing the system. Agents should know. Here's the thing: a fraud-aware IPTV Reseller Panel displays customer refund count (total, last 6 months, last 12 months) on the ticket screen. I've watched resellers identify refund abusers using refund count visibility. A British IPTV reseller enabled refund count display in his IPTV Reseller Panel. An agent saw "Refunds: 5 in 6 months." The customer requested another refund. The agent flagged it for manager review. The manager denied it. The abuse stopped. What actually works is setting refund limits. "More than 3 refunds in 12 months → deny with manager approval." One reseller's panel auto-flagged abusers. The system was fair. The abusers were stopped. The legitimate customers were unaffected. Let me give you a real scenario: a reseller named Priya had a customer who requested refunds every month. The agent saw "Refunds: 6 in 6 months" and flagged it. Priya denied the refund. The customer stopped requesting. The refund count visibility prevented abuse. Another thing nobody mentions: refund count should include the total amount refunded. "Refunded: £120 total." One reseller's panel showed monetary impact. The significance was clear. The decisions were informed. Honestly, the smartest British IPTV resellers I know track refund counts. They know that multiple refunds indicate abuse. Visibility enables action. Your IPTV Reseller Panel either tracks refund counts or it doesn't. If it doesn't, abusers go unnoticed. If it does, they're flagged. Choose a panel with fraud detection. Your British IPTV revenue will be protected from refund abusers.